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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Guillory

November 24, 2023

5  out of  5 rating by Michelle Guillory
"Tim Paul has been my agent for well over 10 years now, and has been so great to work with that I didn't change even after leaving Houston. He is always extremely fast to respond and super helpful. When my car was stolen on Thanksgiving day, I emailed him at around 8 PM to let him know and find out how to proceed. He emailed me back within minutes and put my mind at ease. I'll be sticking around as long as possible, highly recommend!"
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Karen Lindley Seibert

September 29, 2023

5  out of  5 rating by Karen Lindley Seibert
"I have used them for many years...Always great customer service and efficiently"
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April 8, 2023

5  out of  5 rating by Shawn
"Tim was my agent for the last three years and I cannot speak more highly of him and his staff. It was my first time with State Farm and I'm now a loyal customer because of him. Tim responds very quickly, and handles your questions and concerns. Highly recommended! Thanks Tim!"
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Thomas ODonnell

March 30, 2023

5  out of  5 rating by Thomas ODonnell
"Tim is always very helpful"
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Mr. Gonzalez

January 11, 2023

5  out of  5 rating by Mr. Gonzalez
"State Farm Insurance & Tim Paul are the best combination to have on your side!! They have provided better services & coverages than my Military USAA. Just ask body shops, lawyers, & people involved in accidents what insurance is worth having. These guys are professional and a valuable asset to have. I've been with State Farm for many years & others still can't beat their products/ coverages. Don't get confused with Farmers insurance (one of the worst & expensive); State Farm pays. Get your house, autos, & life insured with Tim Paul & you will definitely be covered. I don't work for State Farm by the way. Just sharing valuable info to People."
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robert acosta

August 29, 2022

5  out of  5 rating by robert acosta
"Tim Paul is a dedicated hard working agent. Even after staff goes home he might still answer the phone after hours."
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Bart Bishop

March 29, 2022

5  out of  5 rating by Bart Bishop
"Tim is the best. He is the most professional, responsive and knowledgeable agent I've ever had. He's got a solution to every insurance issue."
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Robert Elizondo

October 5, 2020

5  out of  5 rating by Robert Elizondo
"Tell you upfront everything you need to know what car insurance really is. Not give you the runaround and not just sell you any policy that you don't need"
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chelse jones

July 24, 2020

5  out of  5 rating by chelse jones
"I’ve been with Tim Paul since 2013 and the service is awesome. They are very responsive and the insurance is extremely reasonable. My cousin is also with Tim Paul and when she totaled her car her claim was closed within a week, and they issued payment."
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Jason Seeberger

October 24, 2019

5  out of  5 rating by Jason Seeberger
"Very trustworthy and professional"
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Jason Goodman

October 18, 2019

1  out of  5 rating by Jason Goodman
"Former customer of 15 years... First they let my car insurance lapse without calling me. Thank goodness that GM Financial called me and told me I didn't have insurance on my new car. Then I get a letter from FEMA saying I don't have flood insurance anymore. Luckily FEMA let me know and the insurance is renewed, but I could have lost the ability to be covered. Tim Paul doesn't care. Their agents probably don't care either. This is a washed up insurance agency. Check your insurance every year and don't let these people have any of your money."
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Katherine Anglin

September 20, 2019

5  out of  5 rating by Katherine Anglin
"Superb service!"
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Father Miller

July 27, 2019

5  out of  5 rating by Father Miller
"Greatest customer service on the planet. The entire team are professionals, and are extremely knowledgeable."
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Leonor Keng

November 21, 2017

5  out of  5 rating by Leonor Keng
"I and all my family have been doing business with this state farm location for more than 20 years. Their customer service is THE BEST! Mr. Paul and his crew have gone above and beyond at every turn through the years. A little more than a year ago my husband and I purchased a house in Liberty Tx and even though there are 2 other insurance companies within a 10 block radius of our new home I chose them to insure my home, not because of convenience (I live more than 50 miles away) nor was it because of affordability I never even questioned that I would be receiving the best from the best; they haven't failed to deliver in all these years! I would recommend them to anyone who seeks quality in an insurance agent!"
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Chad Seabold

October 18, 2017

1  out of  5 rating by Chad Seabold
"I was a long time client of Tim. I let my business policy lapse on purpose and some months later I get a collections letter for non payment!. There was fine print on auto-renewal supposedly. I always pay my bills I always pay on time. I discussed this with Tim for several months. I had to get upset possibly get through him. State Farm Dispute Center and the Collections agency both told me to contact my agent Tim's stance was that he had nothing he could do it was out of his hands. I judge men on how they handle adversity rather than when everything is going smooth. Just my two cents and I hope my credit is not affected for 7 years over this ridiculous situation."
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Jordan Leason

September 29, 2017

1  out of  5 rating by Jordan Leason
"Asked for a simple email confirmation and he was incompetent in providing it. Take your business elsewhere, Tim does not care about helping his clients."
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Philip Bullock

September 4, 2014

5  out of  5 rating by Philip Bullock
"Tim Paul is one of the most responsive people I know and had been a true help with my insurance needs. I have a very complicated insurance situation with 2 cars, multiple rental houses, and personal property. Tim works late and was able to assist me every time I needed something from him. He has interacted with my bank to resolve issues with ESCROW and kept up with the various discounts to my account. State Farm offers competitive pricing and I personally recommend Tim Paul for your insurance needs."